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Solutions and Services Support and Resources Toggle "Support and Resources" dropdown Tech Service Portal Connect to Tech Hardware IT Statuspage Projects Active Projects Request Projects Latest News About Toggle "About" dropdown CIO Leadership Team Governance Careers Search Toggle search interface Menu Toggle extended navigation Building a Global Community that’s Always Connected Learners today need connection. Removing physical, geographic, and cultural boundaries enables global collaboration rooted in shared meaning. Northeastern is transforming tech-driven teaching, learning, and research to cultivate those connections—creating a worldwide community that always innovates. Updates and Success Stories Northeastern students, faculty, and staff use technology 24/7. Always being connected facilitates their work and impact. View Latest News Faculty and Staff Tech Update: April 18, 2024 April 18, 2024 Find information about the new Data Classification and Data Privacy training, the introduction of Microsoft Loop, as well as an article from Professor Nikos Passas with the latest on digital scams and what you can do to protect yourself, and much more! … Continue Reading Faculty and Staff Tech Update: April 18, 2024 Student Tech Update: April 18, 2024 April 18, 2024 Learn about Microsoft Loop and don’t miss Professor Passas’ article about the significant increase in the number of scams and what you can do to protect yourself…. Continue Reading Student Tech Update: April 18, 2024 25 Years and Counting: Bruce McCreary, Senior Director of ITS for the Oakland Campus April 16, 2024 A lot has changed since Bruce joined the Oakland Campus… Continue Reading 25 Years and Counting: Bruce McCreary, Senior Director of ITS for the Oakland Campus Connecting 38,000-plus students, 3,000-plus faculty, and 4,000-plus staff members across 13 campus locations Explore Solutions and Services Read About the CIO’s Vision Team ITS Is Hiring! Rooted in a people-first mentality and a deep commitment to meaningful relationships with colleagues, the IT Services team drives digital transformation across Northeastern University’s global campus network. Join a flexible, highly dynamic, and collaborative organization that values individuals’ success as much as the team’s mission. Explore Careers A World of Possibilities, Powered by Technology Explore how Team ITS can support your goals. Information Security Data and Asset Protection Keep your personal data—and Northeastern’s data—protected and secure. Academic Technologies Digital Flexibility Create learning experiences with technology. Research Computing The Power of Discovery Elevate your research with high-performance computing. Training Training for Every Skill Level Build new competencies and skills to support working, teaching, and learning at a modern digital university. Projects At any given time, ITS is actively working on more than 100 different projects with or for university partners and members of the Northeastern community. ITS welcomes new opportunities and ideas for project work. See Projects Cybersecurity Certification for Research Enterprise Northeastern’s IT Services, Research Enterprise Services, and other key stakeholders and research partners are seeking level 3 of the Cybersecurity Maturity Model Certification 2.0 and putting the processes, governance, and training in place to meet these requirements…. Continue Reading Cybersecurity Certification for Research Enterprise Technology Infrastructure Improvements This multiyear, multiphase project, in collaboration with Northeastern’s Facilities division, research enterprise, and other campus stakeholders, will address these imperatives by updating and improving the campus wired and wireless networks centered out of Northeastern’s Boston location…. Continue Reading Technology Infrastructure Improvements CRM Digital Transformation Northeastern is creating an institutional strategy, steering committee, and roadmap for Salesforce EDA, the university’s enterprise CRM system, which will lay the foundation for future work, projects, and enhancements…. Continue Reading CRM Digital Transformation IT Service Desk Snell Library 2nd Floor 360 Huntington Ave. Boston, Massachusetts 02115 Need support? Reach out to the IT Service Desk — available 24/7. Online Chat Knowledge Base Service Request help@northeastern.edu 617.373.4357 Visit the Tech Service Portal Powered by WordPress | Theme created by CampusPress .Solutions and Services Support and Resources Toggle "Support and Resources" submenu Tech Service Portal Connect to Tech Hardware IT Statuspage Projects Active Projects Request Projects Latest News About Toggle "About" submenu CIO Leadership Team Governance CareersSearch Search...