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Faculty Staff Students -- Faculty Students Staff GET SUPPORT SUPPORT Strategy Solutions and Services Research Teaching and Learning Security Digital Workplace Support Service Portal Training Hardware IT Systems Status Engage About CIO ITS Leadership Careers Select Page Close Supporting a safe reopening Northeastern is working hard to protect the community as campus activities resume for fall. Find out more. Empathy Delivering an enjoyable, seamless experience that meets your needs is our mission—so you can feel supported through each breakthrough. See What We Do for You Contribution Helping you make a difference in the world is not something we take lightly. That’s why our goals are centered around your journey at Northeastern. Discover What’s Ahead Excellence Collaboration enables us to meet global challenges effectively and efficiently. Together, we’re challenging the status quo to drive innovation. Get Connected Key Services What the Northeastern community relies on to streamline the pathway to discovery. Office 365 In one whole suite, cloud-based solutions enable teams to work together on everyday tasks and long-term strategies. Canvas Canvas, the university’s next learning management system (LMS), empowers learners with mobile, social, and cloud-based course content. High Performance Research Computing Fast, efficient, and intensive, Discovery clusters are available in one advanced system for all community members. Printing At the start of the academic year, printing credits can be purchased to redeem at campus libraries, halls, and more. Wireless Access Community members can enjoy the convenience of NUwave, our reliable wi-fi network providing smooth connectivity. Online Security ITS ensures a worry-free experience with identity management, two-factor identification, and more digital protection. See More in the Service Catalog We Succeed So You Can Too Each resolved ticket and tech-enhanced supported classroom helps us bolster your progress. 1697 High Performance Cluster Users 27376 Total Cores Online 4994 Support Tickets Resolved 256 Tech-Enhanced Classrooms Tech News at Northeastern Teaching and Learning Key Things about New Student Email Accounts As students and alumni make the transition to the northeastern.edu email domain in Office 365, here are 6 important things to know about these new email accounts. Digital Workplace ITS ready to help in time of change Things may be a bit different in Snell Library this fall, but ITS is still here for all your tech needs - online, lending, and self-service options have been expanded. Security Report Phishy Emails with New Outlook Security Feature Understand the new Report Message feature in the Outlook toolbar, now available for all Northeastern email account holders to quickly report suspicious emails. Security Stay Safe in Zoom Sessions As Zoom’s security and privacy have come into question globally, here are some simple best practices that you can implement immediately to make your sessions more safe. Digital Workplace Northeastern retiring BlueJeans conferencing platform Northeastern University is retiring the BlueJeans video conferencing service in spring 2020 to focus its support on the remaining web […] Digital Workplace How Students Can Take Advantage of the Microsoft Student Advantage Get a step-by-step guide on how to download Microsoft’s applications as a complimentary part of the student experience at Northeastern. Digital Workplace Celebrate 2FA Success with 4 Duo Best Practices Since last April, two-factor authentication (2FA) enrollment has become required for university community members through several waves of enrollment—and it […] Read More of the Latest From the CIO’s Blog Cole W. Camplese VP and CIO Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. He oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As CIO, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community to deliver programs and services that enhance teaching, learning, research, and student experiences. Last Thoughts for 2019 [...] Sean O’Connor Named Associate Vice President and CTO Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer in the Office of the Vice Presiden[...] Hear More from the CIO The ITS Experience, Shared with You I joined ITS as a student employee as soon as I started my Master’s in Global Studies and International Relations here at Northeastern University… I have been fortunate to have supervisors who want to see me succeed both at ITS and in my studies and who have made me feel part of the team since day one. . . I am grateful and lucky to be part of Northeastern’s wonderful community both as a student and as an employee. Mercy Benazquen Receptionist Assistant – Finance and Administration It’s never boring and there are great people to work with! There are many aspects of my work that translate in providing new technologies and services to the University. Northeastern is rapidly growing into an international organization … This, in turn, gives ITS the opportunity to look outside our industry and bring in innovative technical solutions that will scale, adapt, and support the rapidly changing needs of our constituents. Tracy LaMantia Manager – Identity and Access Management We love using AWS, especially its SQS and SNS services, and we are looking forward to the many learning opportunities offered and encouraged by ITS management. I have a tech-savvy and business-savvy manager who gives clear direction and sound advice … ITS teams strive to help each other, especially when teams are in a pinch or our customers need something quickly. Ken Papai Manager – Data & Systems Integration I really enjoy working with the people. Everyone I have interacted with is smart, passionate, down-to-earth, and goes out of their way to help when needed. Delante Bess Developer/Admin – ServiceNow Learn More About the ITS Experience Need Support? 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